FAQ
Questions buyers ask us most
If your question is not here, send it to us and we will answer it directly.
How is MOQ determined?
MOQ is confirmed per product. Once model, colour and quantity are agreed, we state the exact MOQ and packing in the quotation. Mixed models are welcome.
Can I request a sample?
Sample availability, cost and timing depend on the selected model and are confirmed before dispatch.
Can you customise colours, logos or packaging?
Options are reviewed against the model and project requirements. We confirm feasibility and any related cost in the quotation.
Can you provide compliance documents?
Testing and document needs depend on model, material and destination market. We confirm applicable requirements and available reports for the specific product.
What is the production lead time?
Sampling, tooling and production schedules are confirmed after the requirements and order scope are reviewed.
Can models be mixed in one order?
Mixed-model and trial-order options depend on the selected products and carton specifications; please include the models and quantities in your inquiry.
Discuss your product requirements
Share the product model, target quantity and destination market. We will review the request and confirm quotation details and next steps.
- Share a model or reference photo
- Tell us quantity and destination market
- NDA available on request